Privacy Policy

Last updated: May 2, 2026

At V-Fix.ai, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide, including:

Contact information — name, email address, and company name when you reach out via our contact form or email.
Project details — information about your project when you request a technical audit or rescue service.
Communication data — messages, feedback, and correspondence exchanged through email or other channels.

Information Collected Automatically

When you visit our website, certain information is collected automatically:

Usage data — pages visited, time spent on pages, and navigation patterns via analytics tools.
Device information — browser type, operating system, and device type.
IP address — collected for logging and security purposes.

How We Use Your Information

We use the information we collect to:

Provide and improve our rescue services and technical audits.
Communicate with you about your projects, inquiries, and support requests.
Send you relevant content, updates, and newsletters (only if you’ve opted in).
Analyze website usage to improve user experience and content.
Protect the security of our website and services.

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

Service providers — trusted third-party partners who assist us in operating our website, conducting analytics, or delivering services (e.g., email providers, hosting services). These partners are bound by data protection agreements.
Legal requirements — when required by law, regulation, or legal process.
Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for full details on the types of cookies we use and how to manage them.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact information and project data are retained for up to 3 years after your last interaction with us, unless you request deletion sooner.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you.
Correction — request correction of inaccurate or incomplete data.
Deletion — request deletion of your personal data.
Portability — request a machine-readable copy of your data.
Opt-out — unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at privacy@v-fix.ai.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@v-fix.ai
Website: Contact Page